Welcome to the third project of the Machine Learning Engineer Nanodegree! In this notebook, some template code has already been provided for you, and it will be your job to implement the additional functionality necessary to successfully complete this project. Sections that begin with 'Implementation' in the header indicate that the following block of code will require additional functionality which you must provide. Instructions will be provided for each section and the specifics of the implementation are marked in the code block with a 'TODO'
statement. Please be sure to read the instructions carefully!
In addition to implementing code, there will be questions that you must answer which relate to the project and your implementation. Each section where you will answer a question is preceded by a 'Question X' header. Carefully read each question and provide thorough answers in the following text boxes that begin with 'Answer:'. Your project submission will be evaluated based on your answers to each of the questions and the implementation you provide.
Note: Code and Markdown cells can be executed using the Shift + Enter keyboard shortcut. In addition, Markdown cells can be edited by typically double-clicking the cell to enter edit mode.
In this project, you will analyze a dataset containing data on various customers' annual spending amounts (reported in monetary units) of diverse product categories for internal structure. One goal of this project is to best describe the variation in the different types of customers that a wholesale distributor interacts with. Doing so would equip the distributor with insight into how to best structure their delivery service to meet the needs of each customer.
The dataset for this project can be found on the UCI Machine Learning Repository. For the purposes of this project, the features 'Channel'
and 'Region'
will be excluded in the analysis — with focus instead on the six product categories recorded for customers.
Run the code block below to load the wholesale customers dataset, along with a few of the necessary Python libraries required for this project. You will know the dataset loaded successfully if the size of the dataset is reported.
# Import libraries necessary for this project
import numpy as np
import pandas as pd
from IPython.display import display # Allows the use of display() for DataFrames
# Import supplementary visualizations code visuals.py
import visuals as vs
# Pretty display for notebooks
%matplotlib inline
# Load the wholesale customers dataset
try:
data = pd.read_csv("customers.csv")
data.drop(['Region', 'Channel'], axis = 1, inplace = True)
print "Wholesale customers dataset has {} samples with {} features each.".format(*data.shape)
except:
print "Dataset could not be loaded. Is the dataset missing?"
In this section, you will begin exploring the data through visualizations and code to understand how each feature is related to the others. You will observe a statistical description of the dataset, consider the relevance of each feature, and select a few sample data points from the dataset which you will track through the course of this project.
Run the code block below to observe a statistical description of the dataset. Note that the dataset is composed of six important product categories: 'Fresh', 'Milk', 'Grocery', 'Frozen', 'Detergents_Paper', and 'Delicatessen'. Consider what each category represents in terms of products you could purchase.
# Display a description of the dataset
display(data.describe())
To get a better understanding of the customers and how their data will transform through the analysis, it would be best to select a few sample data points and explore them in more detail. In the code block below, add three indices of your choice to the indices
list which will represent the customers to track. It is suggested to try different sets of samples until you obtain customers that vary significantly from one another.
# To try selecting customers that vary signficantly from one another
# we will use the following algorithm.
# First we define `customers that vary significantly from one another`
# by comparing the sum of differences between their spendings on each item.
# The higher the distance, the more variation between the 3 selected customers.
def calculate_distance(c1, c2, c3):
dist = 0
for i in data.keys():
dist += abs(c1[i] - c2[i])
dist += abs(c1[i] - c3[i])
dist += abs(c2[i] - c3[i])
return dist
# We don't need the optimal result (O(n^3)), so we'll take 2000 samples and select
# the sample that has the highest distance
# generate all possible combinations (without repetitions)
def compute_samples():
samples = []
for i in xrange(1,440):
for j in xrange(i, 440):
for k in range(j, 440):
samples.append((i, j, k))
return samples
# select 440 tuples of 3 indexes
from time import time
import random
start = time()
random.seed(10)
selected_samples = random.sample(compute_samples(), 2000)
# compute total distance between selected samples
# and select the maximum distance
max_distance = 0
max_indexes = ()
cur_distance = 0
for s in selected_samples:
cur_distance = calculate_distance(data.loc[s[0]], data.loc[s[1]], data.loc[s[2]])
if cur_distance > max_distance:
max_distance = cur_distance
max_indexes = s
elapsed = time() - start
# Print selected indexes
print "Max Distance: ", max_distance
print "Max Indexes: ", max_indexes
print "Finished in {:.3f}s".format(elapsed)
# TODO: Select three indices of your choice you wish to sample from the dataset
indices = [85, 239, 350]
# Create a DataFrame of the chosen samples
samples = pd.DataFrame(data.loc[indices], columns = data.keys()).reset_index(drop = True)
print "Chosen samples of wholesale customers dataset:"
display(samples)
((samples-data.median()) / data.median()).plot.bar(figsize=(10,4), title='Samples compared to MEDIAN (normalized)', grid=True)
((samples-data.mean()) / data.mean()).plot.bar(figsize=(10,4), title='Samples compared to MEAN (normalized)', grid=True)
Consider the total purchase cost of each product category and the statistical description of the dataset above for your sample customers.
What kind of establishment (customer) could each of the three samples you've chosen represent?
Hint: Examples of establishments include places like markets, cafes, and retailers, among many others. Avoid using names for establishments, such as saying "McDonalds" when describing a sample customer as a restaurant.
Answer:
Before guessing what kind of establishment could each of the samples represent, we should analyze how the samples behave in comparison to the mean and median. By doing so, we can better understand how their spending pattern is relative to the statistical description of the dataset.
Analyzing the bar charts above, we can conclude that:
350
(#2) spending pattern is very close to the median and some degrees (0.5 to 0.25 times the mean) below the mean of the dataset. Because of this we can also infer that the distribution of this dataset is probably right skewed (MODE < MEDIAN < MEAN).85
(#0) spending pattern is much higher than the median and the mean for the features Detergents_Paper
, Grocery
and Milk
, and around the same for the other features. If 85
is not an outlier on these 3 features, it is a very distinctive data point on this dataset.239
(#1) spending pattern is higher than the median and the mean for the feature Fresh
and around the same for the other features.Considering these conclusions, I would guess that:
85
(#0) is a hotel or hotel chain, because it's spending seems similar to a household, but in larger scale compared to the other samples.239
(#1) is a big restaurant or a restaurant chain, because it spends a lot on fresh food and other food-related products.350
(#2) is a common small business, probably a restaurant or a cafe, because its spending pattern is very close to the median and mean to the dataset. Also comparing the absolute monetary values shown on the table above, we can see that this spending pattern is similar to 239
, but in smaller scale. One interesting thought to consider is if one (or more) of the six product categories is actually relevant for understanding customer purchasing. That is to say, is it possible to determine whether customers purchasing some amount of one category of products will necessarily purchase some proportional amount of another category of products? We can make this determination quite easily by training a supervised regression learner on a subset of the data with one feature removed, and then score how well that model can predict the removed feature.
In the code block below, you will need to implement the following:
new_data
a copy of the data by removing a feature of your choice using the DataFrame.drop
function.sklearn.cross_validation.train_test_split
to split the dataset into training and testing sets.test_size
of 0.25
and set a random_state
.random_state
, and fit the learner to the training data.score
function.for selected_feature in data.keys():
# TODO: Make a copy of the DataFrame, using the 'drop' function to drop the given feature
new_data = data.drop(selected_feature, axis=1, inplace=False)
# TODO: Split the data into training and testing sets using the given feature as the target
from sklearn.cross_validation import train_test_split
X_train, X_test, y_train, y_test = train_test_split(new_data, data[selected_feature], test_size=0.25, random_state=10)
# TODO: Create a decision tree regressor and fit it to the training set
from sklearn.tree import DecisionTreeRegressor
regressor = DecisionTreeRegressor(random_state=10)
regressor.fit(X_train, y_train)
# TODO: Report the score of the prediction using the testing set
score = regressor.score(X_test, y_test)
print "{}: {:.4}".format(selected_feature, score)
print "Features importances: ", zip(new_data, regressor.feature_importances_)
print ""
Which feature did you attempt to predict? What was the reported prediction score? Is this feature necessary for identifying customers' spending habits?
Hint: The coefficient of determination, R^2
, is scored between 0 and 1, with 1 being a perfect fit. A negative R^2
implies the model fails to fit the data.
Answer:
I tried to predict all features. The results were:
Predicted feature | R2 score | Conclusion |
---|---|---|
Fresh | -0.3792 | This feature is needed. |
Milk | -0.4421 | This feature is needed. |
Grocery | 0.7238 | This feature is not needed. |
Frozen | 0.05485 | This feature is needed. |
Detergents_Paper | 0.4944 | Inconclusive |
Delicatessen | -10.56 | This feature is needed. |
The Decision Tree Regressor only had a good R2 score while predicting the Grocery
feature. For Detergents_Paper
, it scored below .5
, meaning that it is not a bad, but not a good fit either. For all the others, the results were very low, or even negative, which means that the model can't explain the hidden feature
based on the rest of the data. This means that all features, except Grocery
, are needed to identify the customers' spending habits.
To get a better understanding of the dataset, we can construct a scatter matrix of each of the six product features present in the data. If you found that the feature you attempted to predict above is relevant for identifying a specific customer, then the scatter matrix below may not show any correlation between that feature and the others. Conversely, if you believe that feature is not relevant for identifying a specific customer, the scatter matrix might show a correlation between that feature and another feature in the data. Run the code block below to produce a scatter matrix.
# Produce a scatter matrix for each pair of features in the data
axes = pd.scatter_matrix(data, alpha = 0.3, figsize = (14,8), diagonal = 'kde')
corr = data.corr().as_matrix()
for i, j in zip(*np.triu_indices_from(axes, k=1)):
axes[i, j].annotate("%.3f" %corr[i,j], (0.8, 0.8), xycoords='axes fraction', ha='center', va='center')
Are there any pairs of features which exhibit some degree of correlation? Does this confirm or deny your suspicions about the relevance of the feature you attempted to predict? How is the data for those features distributed?
Hint: Is the data normally distributed? Where do most of the data points lie?
Answer:
Analyzing the diagonal cells of the matrix, it is clear that the data is right skewed (positive) and should be scaled using some logarithmic function.
We can also note that it appears to exist a linear correlation between Grocery
and Detergents_Paper
. This finding strengthen the suspicion raised on Question 2 about the relevance of the Grocery
feature. The data for these features are distributed in a linear fashion, like is shown in the graph below.
from matplotlib import pyplot
pyplot.scatter(data['Grocery'], data['Detergents_Paper'])
pyplot.xlabel('Grocery')
pyplot.ylabel('Detergents_Paper')
pyplot.plot([0,80000], [0,40000], 'r')
In this section, you will preprocess the data to create a better representation of customers by performing a scaling on the data and detecting (and optionally removing) outliers. Preprocessing data is often times a critical step in assuring that results you obtain from your analysis are significant and meaningful.
If data is not normally distributed, especially if the mean and median vary significantly (indicating a large skew), it is most often appropriate to apply a non-linear scaling — particularly for financial data. One way to achieve this scaling is by using a Box-Cox test, which calculates the best power transformation of the data that reduces skewness. A simpler approach which can work in most cases would be applying the natural logarithm.
In the code block below, you will need to implement the following:
log_data
after applying logarithmic scaling. Use the np.log
function for this.log_samples
after applying logarithmic scaling. Again, use np.log
.# TODO: Scale the data using the natural logarithm
log_data = np.log(data)
# TODO: Scale the sample data using the natural logarithm
log_samples = np.log(samples)
# Produce a scatter matrix for each pair of newly-transformed features
pd.scatter_matrix(log_data, alpha = 0.3, figsize = (14,8), diagonal = 'kde');
After applying a natural logarithm scaling to the data, the distribution of each feature should appear much more normal. For any pairs of features you may have identified earlier as being correlated, observe here whether that correlation is still present (and whether it is now stronger or weaker than before).
Run the code below to see how the sample data has changed after having the natural logarithm applied to it.
# Display the log-transformed sample data
display(log_samples)
Detecting outliers in the data is extremely important in the data preprocessing step of any analysis. The presence of outliers can often skew results which take into consideration these data points. There are many "rules of thumb" for what constitutes an outlier in a dataset. Here, we will use Tukey's Method for identfying outliers: An outlier step is calculated as 1.5 times the interquartile range (IQR). A data point with a feature that is beyond an outlier step outside of the IQR for that feature is considered abnormal.
In the code block below, you will need to implement the following:
Q1
. Use np.percentile
for this.Q3
. Again, use np.percentile
.step
.outliers
list.NOTE: If you choose to remove any outliers, ensure that the sample data does not contain any of these points!
Once you have performed this implementation, the dataset will be stored in the variable good_data
.
outliers_identified = []
# For each feature find the data points with extreme high or low values
for feature in log_data.keys():
# TODO: Calculate Q1 (25th percentile of the data) for the given feature
Q1 = np.percentile(log_data[feature], 25)
# TODO: Calculate Q3 (75th percentile of the data) for the given feature
Q3 = np.percentile(log_data[feature], 75)
# TODO: Use the interquartile range to calculate an outlier step (1.5 times the interquartile range)
step = 1.5 * (Q3 - Q1)
# Display the outliers
print "Data points considered outliers for the feature '{}':".format(feature)
ol = log_data[~((log_data[feature] >= Q1 - step) & (log_data[feature] <= Q3 + step))]
display(ol)
# Store outlier
for i in ol.index:
outliers_identified.append(i)
# OPTIONAL: Select the indices for data points you wish to remove
# outliers = []
# we chose to remove all outliers
outliers = outliers_identified
# Remove the outliers, if any were specified
good_data = log_data.drop(log_data.index[outliers]).reset_index(drop = True)
print "{} Outliers identified: {}".format(len(set(outliers_identified)), sorted((outliers_identified)))
print "{} Outliers removed: {}".format(len(set(outliers)), sorted(set(outliers)))
Are there any data points considered outliers for more than one feature based on the definition above? Should these data points be removed from the dataset? If any data points were added to the outliers
list to be removed, explain why.
Answer:
There are data points considered outliers for more than one feature: 65, 66, 75, 128, 154.
We chose to remove all outliers, because they represent about 10% of the data and we have no information on how the data was collected. Also, it is known that unsupervised learning approaches are generally penalized by the presence of outliers in the data.
In a real-world scenario, we should evaluate the performance of the selected model in the presence and absence of outliers to decide if we should remove them or not. As a rule of the thumb, all data points should be considered by the model, except those that introduce noise due to error (for example: mechanical or measurement errors). So even outliers provide information about the problem and should be addressed by the final solution.
In this section you will use principal component analysis (PCA) to draw conclusions about the underlying structure of the wholesale customer data. Since using PCA on a dataset calculates the dimensions which best maximize variance, we will find which compound combinations of features best describe customers.
Now that the data has been scaled to a more normal distribution and has had any necessary outliers removed, we can now apply PCA to the good_data
to discover which dimensions about the data best maximize the variance of features involved. In addition to finding these dimensions, PCA will also report the explained variance ratio of each dimension — how much variance within the data is explained by that dimension alone. Note that a component (dimension) from PCA can be considered a new "feature" of the space, however it is a composition of the original features present in the data.
In the code block below, you will need to implement the following:
sklearn.decomposition.PCA
and assign the results of fitting PCA in six dimensions with good_data
to pca
.log_samples
using pca.transform
, and assign the results to pca_samples
.from sklearn.decomposition import PCA
# TODO: Apply PCA by fitting the good data with the same number of dimensions as features
pca = PCA(n_components=6)
pca.fit(good_data)
# TODO: Transform log_samples using the PCA fit above
pca_samples = pca.transform(log_samples)
# Generate PCA results plot
pca_results = vs.pca_results(good_data, pca)
print pca.components_
How much variance in the data is explained in total by the first and second principal component? What about the first four principal components? Using the visualization provided above, discuss what the first four dimensions best represent in terms of customer spending.
Hint: A positive increase in a specific dimension corresponds with an increase of the positive-weighted features and a decrease of the negative-weighted features. The rate of increase or decrease is based on the individual feature weights.
print pca_results['Explained Variance'].cumsum()
Answer:
0.4993
.0.2259
.Together their explained variance is 0.7252
.
The third principal component explained variance is 0.1049
.
0.0978
.0.9279
.To understand what the components best represent, one can use the feature weights as the following:
So, using our own dataset, the principal components are:
Principal Component | Fresh | Milk | Grocery | Frozen | Detergents_Paper | Delicatessen |
---|---|---|---|---|---|---|
1 | -0.0975 | 0.4108 | 0.4511 | -0.1280 | 0.7595 | 0.1578 |
2 | 0.6007 | 0.1369 | 0.0851 | 0.6299 | -0.0376 | 0.4634 |
3 | 0.7452 | -0.1544 | 0.0203 | -0.2669 | 0.2348 | -0.5422 |
4 | -0.2667 | -0.1374 | -0.0709 | 0.7132 | 0.3156 | -0.5445 |
5 | 0.0114 | 0.7082 | 0.3168 | 0.0671 | -0.4729 | -0.4119 |
6 | 0.0542 | 0.5177 | -0.8266 | -0.0470 | 0.2080 | 0.0093 |
As explained, the table above shows both, the direction and magnitude, of each feature weight on the Principal Components:
Run the code below to see how the log-transformed sample data has changed after having a PCA transformation applied to it in six dimensions. Observe the numerical value for the first four dimensions of the sample points. Consider if this is consistent with your initial interpretation of the sample points.
# Display sample log-data after having a PCA transformation applied
display(pd.DataFrame(np.round(pca_samples, 4), columns = pca_results.index.values))
When using principal component analysis, one of the main goals is to reduce the dimensionality of the data — in effect, reducing the complexity of the problem. Dimensionality reduction comes at a cost: Fewer dimensions used implies less of the total variance in the data is being explained. Because of this, the cumulative explained variance ratio is extremely important for knowing how many dimensions are necessary for the problem. Additionally, if a significant amount of variance is explained by only two or three dimensions, the reduced data can be visualized afterwards.
In the code block below, you will need to implement the following:
good_data
to pca
.good_data
using pca.transform
, and assign the results to reduced_data
.log_samples
using pca.transform
, and assign the results to pca_samples
.# TODO: Apply PCA by fitting the good data with only two dimensions
pca = PCA(n_components=2)
pca.fit(good_data)
# TODO: Transform the good data using the PCA fit above
reduced_data = pca.transform(good_data)
# TODO: Transform log_samples using the PCA fit above
pca_samples = pca.transform(log_samples)
# Create a DataFrame for the reduced data
reduced_data = pd.DataFrame(reduced_data, columns = ['Dimension 1', 'Dimension 2'])
Run the code below to see how the log-transformed sample data has changed after having a PCA transformation applied to it using only two dimensions. Observe how the values for the first two dimensions remains unchanged when compared to a PCA transformation in six dimensions.
# Display sample log-data after applying PCA transformation in two dimensions
display(pd.DataFrame(np.round(pca_samples, 4), columns = ['Dimension 1', 'Dimension 2']))
A biplot is a scatterplot where each data point is represented by its scores along the principal components. The axes are the principal components (in this case Dimension 1
and Dimension 2
). In addition, the biplot shows the projection of the original features along the components. A biplot can help us interpret the reduced dimensions of the data, and discover relationships between the principal components and original features.
Run the code cell below to produce a biplot of the reduced-dimension data.
# Create a biplot
vs.biplot(good_data, reduced_data, pca)
Once we have the original feature projections (in red), it is easier to interpret the relative position of each data point in the scatterplot. For instance, a point the lower right corner of the figure will likely correspond to a customer that spends a lot on 'Milk'
, 'Grocery'
and 'Detergents_Paper'
, but not so much on the other product categories.
From the biplot, which of the original features are most strongly correlated with the first component? What about those that are associated with the second component? Do these observations agree with the pca_results plot you obtained earlier?
In this section, you will choose to use either a K-Means clustering algorithm or a Gaussian Mixture Model clustering algorithm to identify the various customer segments hidden in the data. You will then recover specific data points from the clusters to understand their significance by transforming them back into their original dimension and scale.
What are the advantages to using a K-Means clustering algorithm? What are the advantages to using a Gaussian Mixture Model clustering algorithm? Given your observations about the wholesale customer data so far, which of the two algorithms will you use and why?
Answer:
K-means clustering is an algorithm where we try to split the data points into clusters by adding k
centroids into the data set and then iteratively moving them through the feature space until a number of steps is reached. Because the centroids are added at random positions, we run the algorithm multiple times and average the results, hence the means
in K-means.
"A Gaussian Mixture Model is a probabilistic model that assumes all the data points are generated from a mixture of a finite number of Gaussian distributions with unknown parameters. One can think of mixture models as generalizing k-means clustering to incorporate information about the covariance structure of the data as well as the centers of the latent Gaussians." (sklearn documentation)
Given our observations of the data, we could enumerate the following assumptions:
Based of these assumptions, K-Means is probably the best choice, because it is faster and simpler (Occam's Razor). We should not disregard Gaussian Mixture though, because it can provide clusters with non-spherical shapes that might fit the data better than K-Means' spherical clusters. So we'll try both.
Depending on the problem, the number of clusters that you expect to be in the data may already be known. When the number of clusters is not known a priori, there is no guarantee that a given number of clusters best segments the data, since it is unclear what structure exists in the data — if any. However, we can quantify the "goodness" of a clustering by calculating each data point's silhouette coefficient. The silhouette coefficient for a data point measures how similar it is to its assigned cluster from -1 (dissimilar) to 1 (similar). Calculating the mean silhouette coefficient provides for a simple scoring method of a given clustering.
In the code block below, you will need to implement the following:
reduced_data
and assign it to clusterer
.reduced_data
using clusterer.predict
and assign them to preds
.centers
.pca_samples
and assign them sample_preds
.sklearn.metrics.silhouette_score
and calculate the silhouette score of reduced_data
against preds
.score
and print the result.from sklearn.mixture import GMM
from sklearn.cluster import KMeans
from sklearn.metrics import silhouette_score
# Helper function to compute silhouette score
def calculate_silhouette_score(clusterer):
clusterer.fit(reduced_data)
preds = clusterer.predict(reduced_data)
score = silhouette_score(reduced_data, preds, random_state=10)
return score, preds
# We have to output these variables
clusterer = None
score = 0
preds = None
centers = None
sample_preds = None
number_of_clusters = 0
selected_clusterer = None
# Number of maximum clusters to try
MAX_CLUSTERS = 30
# Verbose Output
VERBOSE = True
for i in xrange(2, MAX_CLUSTERS + 1):
gmm = GMM(n_components=i, random_state=10)
gmm_score, gmm_preds = calculate_silhouette_score(gmm)
kmeans = KMeans(n_clusters=i, random_state=10)
kmeans_score, kmeans_preds = calculate_silhouette_score(kmeans)
if VERBOSE:
print "{:2d} clusters: GMM ({:.4f}) KMeans ({:.4f})".format(i, gmm_score, kmeans_score)
if gmm_score > kmeans_score:
if gmm_score > score:
clusterer = gmm
score = gmm_score
preds = gmm_preds
centers = gmm.means_
sample_preds = gmm.predict(pca_samples)
number_of_clusters = i
selected_clusterer = "GMM"
else:
if kmeans_score > score:
clusterer = kmeans
score = kmeans_score
preds = kmeans_preds
centers = kmeans.cluster_centers_
sample_preds = kmeans.predict(pca_samples)
number_of_clusters = i
selected_clusterer = "KMeans"
print "Best result: {} scored {:.4f} with {} clusters".format(selected_clusterer, score, number_of_clusters)
Report the silhouette score for several cluster numbers you tried. Of these, which number of clusters has the best silhouette score?
Answer:
I tried both GMM and KMeans with mixtures/clusters varying from 2 to 30 and the conclusions were:
Once you've chosen the optimal number of clusters for your clustering algorithm using the scoring metric above, you can now visualize the results by executing the code block below. Note that, for experimentation purposes, you are welcome to adjust the number of clusters for your clustering algorithm to see various visualizations. The final visualization provided should, however, correspond with the optimal number of clusters.
# Display the results of the clustering from implementation
vs.cluster_results(reduced_data, preds, centers, pca_samples)
Each cluster present in the visualization above has a central point. These centers (or means) are not specifically data points from the data, but rather the averages of all the data points predicted in the respective clusters. For the problem of creating customer segments, a cluster's center point corresponds to the average customer of that segment. Since the data is currently reduced in dimension and scaled by a logarithm, we can recover the representative customer spending from these data points by applying the inverse transformations.
In the code block below, you will need to implement the following:
centers
using pca.inverse_transform
and assign the new centers to log_centers
.np.log
to log_centers
using np.exp
and assign the true centers to true_centers
.# TODO: Inverse transform the centers
log_centers = pca.inverse_transform(centers)
# TODO: Exponentiate the centers
true_centers = np.exp(log_centers)
# Display the true centers
segments = ['Segment {}'.format(i) for i in range(0,len(centers))]
true_centers = pd.DataFrame(np.round(true_centers), columns = data.keys())
true_centers.index = segments
display(true_centers)
Consider the total purchase cost of each product category for the representative data points above, and reference the statistical description of the dataset at the beginning of this project. What set of establishments could each of the customer segments represent?
Hint: A customer who is assigned to 'Cluster X'
should best identify with the establishments represented by the feature set of 'Segment X'
.
display(true_centers - data.mean().round())
display(true_centers - data.median().round())
((true_centers-data.median()) / data.median()).plot.bar(figsize=(10,4), title='Clusters\' Centers compared to MEDIAN (normalized)', grid=True)
((samples-data.median()) / data.median()).plot.bar(figsize=(10,4), title='Original Samples compared to MEDIAN (normalized)', grid=True)
((true_centers-data.mean()) / data.mean()).plot.bar(figsize=(10,4), title='Clusters\' Centers to MEAN (normalized)', grid=True, legend=False)
((samples-data.mean()) / data.mean()).plot.bar(figsize=(10,4), title='Original Samples compared to MEAN (normalized)', grid=True)
Answer:
Before answering this question, we'll need to recall the customers segments we specified on Question 1. The bar charts shown on the cell above provide valuable insight on how the clusters' centers and the samples share similar behaviour when compared to the mean and median of the distribution. This is our first indicator that:
Continuing the analysis, we classified the spending patterns of Hotels and Restaurants as:
SEGMENT | Most | A lot | Some | Few |
---|---|---|---|---|
HOTEL | Grocery | Milk Detergents_Paper |
Fresh | Delicatessen Frozen |
RESTAURANT | Fresh | - | Frozen Grocery Milk Delicatessen |
Detergents_Paper |
So using these definitions and insights, we get:
SEGMENT | Most | A lot | Some | Few |
---|---|---|---|---|
SEGMENT 0 | Grocery | Milk | Fresh Detergents_Paper |
Delicatessen Frozen |
SEGMENT 1 | Fresh | - | Frozen Grocery Milk |
Detergents_Paper Delicatessen |
And merging the two tables, we get:
SEGMENT | Most | A lot | Some | Few |
---|---|---|---|---|
HOTEL | Grocery | Milk Detergents_Paper |
Fresh | Delicatessen Frozen |
SEGMENT 0 | Grocery | Milk | Fresh Detergents_Paper |
Delicatessen Frozen |
RESTAURANT | Fresh | - | Frozen Grocery Milk Delicatessen |
Detergents_Paper |
SEGMENT 1 | Fresh | - | Frozen Grocery Milk |
Detergents_Paper Delicatessen |
It is clear that segment 0 has more similarities with a Hotel than a Restaurant and segment 1 has more similarities with a Restaurant than a Hotel.
For each sample point, which customer segment from Question 8 best represents it? Are the predictions for each sample point consistent with this?
Run the code block below to find which cluster each sample point is predicted to be.
# Display the predictions
for i, pred in enumerate(sample_preds):
print "Sample point", i, "predicted to be in Cluster", pred, "(", ("Hotel" if pred == 0 else "Restaurant"), ")"
print 'The distance between sample point {} and center of cluster {}:'.format(i, pred)
print (samples.iloc[i] - true_centers.iloc[pred])
print
Answer:
The algorithm output was:
Sample point 0 predicted to be in Cluster 0 ( Hotel )
Sample point 1 predicted to be in Cluster 1 ( Restaurant )
Sample point 2 predicted to be in Cluster 1 ( Restaurant )
From the bar charts generated on the answer to Question 8 and all the other information provided above we can assert that the predictions made on the answer to Question 1 are consistent with the results above.
In this final section, you will investigate ways that you can make use of the clustered data. First, you will consider how the different groups of customers, the customer segments, may be affected differently by a specific delivery scheme. Next, you will consider how giving a label to each customer (which segment that customer belongs to) can provide for additional features about the customer data. Finally, you will compare the customer segments to a hidden variable present in the data, to see whether the clustering identified certain relationships.
Companies will often run A/B tests when making small changes to their products or services to determine whether making that change will affect its customers positively or negatively. The wholesale distributor is considering changing its delivery service from currently 5 days a week to 3 days a week. However, the distributor will only make this change in delivery service for customers that react positively. How can the wholesale distributor use the customer segments to determine which customers, if any, would react positively to the change in delivery service?
Hint: Can we assume the change affects all customers equally? How can we determine which group of customers it affects the most?
Answer:
The wholesale distributor can use the customer segments to split its customers into two distinct segments. On these segments, we could run A/B tests to identify if the change would have a positive, neutral or negative outcome. To run an A/B test, we would:
The main idea behind A/B tests is trying to stabilize all variables and then changing a single variable to measure its impact on the whole process. In this case, the variable we are measuring is the delivery service. To stabilize the other unknown variables, we will use the customer segments engineered feature. This assumes that customers with similar spending habits might have the same needs regarding delivery services.
Finally, on speculation ground, we could assume that reducing the number of deliveries from 5 days/week to 3 days/week, would have a negative impact for customers in Segment 1, because they have a higher demand for Fresh products. In contrast, customers in Segment 0 might not be affected by the change, because their demand for Fresh products isn't so significative.
Additional structure is derived from originally unlabeled data when using clustering techniques. Since each customer has a customer segment it best identifies with (depending on the clustering algorithm applied), we can consider 'customer segment' as an engineered feature for the data. Assume the wholesale distributor recently acquired ten new customers and each provided estimates for anticipated annual spending of each product category. Knowing these estimates, the wholesale distributor wants to classify each new customer to a customer segment to determine the most appropriate delivery service.
How can the wholesale distributor label the new customers using only their estimated product spending and the customer segment data?
Hint: A supervised learner could be used to train on the original customers. What would be the target variable?
Answer:
The easiest solution to this question would be to train a K-Nearest-Neighbors
classifier using the original customer data as training data and the engineered feature (aka customer segment) as the label.
Because of the similarities between a KNN classifier and clustering techniques, it would be pretty easy to explain this approach to our customer. Other benefits of using KNN is that it is very cheap to train (O(1)
) and requires no pre-processing of the data.
The main drawback of using KNN is that the classification of new customers would be linear to the amount of existing data (O(n)
). If we pre-processed the data, this could be improved to logarithmic time (O(lg n)
).
At the beginning of this project, it was discussed that the 'Channel'
and 'Region'
features would be excluded from the dataset so that the customer product categories were emphasized in the analysis. By reintroducing the 'Channel'
feature to the dataset, an interesting structure emerges when considering the same PCA dimensionality reduction applied earlier to the original dataset.
Run the code block below to see how each data point is labeled either 'HoReCa'
(Hotel/Restaurant/Cafe) or 'Retail'
the reduced space. In addition, you will find the sample points are circled in the plot, which will identify their labeling.
# Display the clustering results based on 'Channel' data
vs.channel_results(reduced_data, outliers, pca_samples)
How well does the clustering algorithm and number of clusters you've chosen compare to this underlying distribution of Hotel/Restaurant/Cafe customers to Retailer customers? Are there customer segments that would be classified as purely 'Retailers' or 'Hotels/Restaurants/Cafes' by this distribution? Would you consider these classifications as consistent with your previous definition of the customer segments?
Answer:
The clustering algorithm and the number of clusters I've chosen are very close to a match to the underlying distribution. The number of clusters is exactly the same (2) and the clusters found classify most of the data correctly. The underlying distribution shows the existence of some data points from different segments mixed inside the clusters we found. These points will be misclassified by the model, but it would be impossible to predict them correctly without overfitting.
The classifications shown by the underlying distribution are consistent to our previous definition of customer segments. What we classified as Hotels were in fact Retailers and what we classified as Restaurants were in fact Hotel/Restaurants/Cafe.
Note: Once you have completed all of the code implementations and successfully answered each question above, you may finalize your work by exporting the iPython Notebook as an HTML document. You can do this by using the menu above and navigating to
File -> Download as -> HTML (.html). Include the finished document along with this notebook as your submission.